Slideshow_retail banking transformation's plan of Groupe BPCE
Faced with new expectations on the part of its customers and a paradigm shift in the technological environment, Groupe BPCE announces the launch of a retail banking transformation plan. This project represents a major step forward in the preparation of its next strategic plan for 2018-2020. It is based on three defining initiatives: a program devoted to the customer relationship model, a transformation and operational excellence plan, and an ambitious digital action plan.
February 21, 2017
Linked topic
Groupe BPCE, prior to the launch of its future strategic plan, unveils a plan to transform its retail banking activities
February 21, 2017
Faced with new expectations on the part of its customers and a paradigm shift in the technological environment, Groupe BPCE announces the launch of a retail banking transformation plan.[...]
Experts
Jean-Yves Forel
Head of Retail Banking Europe and Paris 2024 Project
Jean-Yves Forel has been Head of Retail Banking Europe and Paris 2024 Project since October 15,[...]
Yves Tyrode
Chief Digital Officer
Yves Tyrode has served as Group Chief Digital & Data Officer since June 2019.
A graduate of the ENST School of Telecommunications in Paris,[...]