Slideshow_retail banking transformation's plan of Groupe BPCE
Faced with new expectations on the part of its customers and a paradigm shift in the technological environment, Groupe BPCE announces the launch of a retail banking transformation plan. This project represents a major step forward in the preparation of its next strategic plan for 2018-2020. It is based on three defining initiatives: a program devoted to the customer relationship model, a transformation and operational excellence plan, and an ambitious digital action plan.
February 21, 2017
Linked topic
Groupe BPCE, prior to the launch of its future strategic plan, unveils a plan to transform its retail banking activities
February 21, 2017
Faced with new expectations on the part of its customers and a paradigm shift in the technological environment, Groupe BPCE announces the launch of a retail banking transformation plan.[...]
Expert
Yves Tyrode
Chief Digital Officer
Yves Tyrode is Chief Innovation, Digital & Data Officer. He is also President of Oney Bank.
A graduate of the ENST School of Telecommunications in Paris, Yves Tyrode[...]
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About Groupe BPCE
Groupe BPCE is the second-largest banking group in France. Through its 100,000 staff, the group serves 36 million customers – individuals, professionals, companies, investors and local government bodies – around the world. It operates in the retail banking and insurance fields in France via its two major networks, Banque Populaire and Caisse d’Epargne, along with Banque Palatine and Oney. It also pursues its activities worldwide with the asset & wealth management services provided by Natixis Investment Managers and the wholesale banking expertise of Natixis Corporate & Investment Banking. The Group's financial strength is recognized by four financial rating agencies: Moody's (A1, stable outlook), Standard & Poor's (A, stable outlook), Fitch (A+, negative outlook) and R&I (A+, stable outlook).
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