Groupe BPCE, prior to the launch of its future strategic plan, unveils a plan to transform its retail banking activities

Groupe BPCE, prior to the launch of its future strategic plan, unveils a plan to transform its retail banking activities

Feb 21, 2017 strategy digital

Faced with new expectations on the part of its customers and a paradigm shift in the technological environment, Groupe BPCE announces the launch of a retail banking transformation plan. This project represents a major step forward in the preparation of its next strategic plan for 2018-2020. It is based on three defining initiatives: a program devoted to the customer relationship model, a transformation and operational excellence plan, and an ambitious digital action plan.

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